Clients can opt to purchase the Web Software Maintenance Agreement, which includes the following:
- Updates to the *current version of the content management system (CMS) and Plug-Ins.
- Website Review to identify and remedy outdated and/or problematic Plug-Ins.
Maintenance checks will occur a minimum of four to six (4-6) times per year. Clients may contact us for updates sooner, if an update is needed or problems arise.
If the client or any third party other than Projects by Peggy, Inc. attempts to update the CMS and plug-ins, the time required to repair and/or restore the website is not included in this agreement and will be billed at the current hourly rate. Issues arising from updates by us will be corrected at no additional cost.
*New version upgrades of concrete5 are NOT included in this agreement and are billed at the regular hourly rate. New versions of WordPress ARE included in this agreement.
A non-refundable maintenance fee of $120 is due with your signed agreement for a term of twelve (12) months. This agreement will automatically renew annually and client will be billed approximately 30 days prior to renewal.